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My order says it was delivered, but I haven't received it
Please allow 48 hours for the delivery system to catch up with the notifications. In 99% of cases, the packages arrive and the notifications were sent prematurely. Also, check with neighbors to make sure your package was not misdelivered.

My subscription processed an order that I wasn't expecting
We send notifications 3 days prior to processing your order. If you missed that email, it likely went into your spam folder. Please move that message from spam to your inbox and add Florasophy to your contacts. Occasionally, customers change the frequency of their shipments and miss the opportunity to update their next shipment. To make it easier to manage your subscription in the future, please sign up for SMS management.